greytHR, a platform that automates HR processes and empowers employee self-service is also home to a quirky little bot called Bella.
As a Conversation Designer, my role in nurturing Bella revolved around a simple idea - how do we humanize her?
Her dialogue options, words, and overall tone are needed to make a positive impact on the greytHR experience
Designing Guidelines
It was an essential step to make sure Bella's personality was familiar to everyone within our team. Engineers, Managers, and Designers alike should have a point of reference.
greytHR's mobile app and website are an important focus for the design team. As a UX Writer, it was my responsibility to make sure that every word stayed true to the organization's personality.
